Shipping 

All the orders placed before 13:00 pm is dispatch in the same day, orders placed after 13:00 pm will be processed to be dispatch in the next day.

Every order the customer will receive a tracking number by email to follow the steps of the product from the shipment to its destination. 

Failure to deliver the goods a note is made to the recipient, the note shall mention the date and time the delivery was attempted, indicating the data identifying the goods (identification number and sender's name) and information about and where the goods may be picked up. The goods will remain in place for 3 to 10 business days after which it will be returned to the sender.

To reschedule the delivery about wrong or incomplete address, a fee will be charged for a new delivery in some cases.

In particular, the customer is responsible for verifying the condition of the package and the contents of the package (s) on delivery, bringing the quantity and the references delivered on the order form. The signature of the delivery receipt will gain acceptance from the customer.

Delivery costs

Please note that Magnums counts as two bottles.

Portugal Continent (TNT express) - Delivery in 24 to 48 hours

Free delivery when ordering over € 100

Austria, Belgium, Denmark, France, Finland, Germany, Luxemburg, Italy, Spain, Sweden and UK (TNT express) - Delivery in 4 to 6 days

Free delivery when ordering over € 500

Deliveries to other EU countries not mentioned above, contact us for costs and delivery information.

The United States (Ibero Mail) - Delivery in 15 to 20 days

South Korea (TNT express) - Delivery in 7 days

Due to regulations in South Korea the limit is 12 bottles per order

Orders can be placed only through info@cavernadovinho.com